When your ice machine quits in the middle of a Texas summer rush, you need a technician who knows the difference between a failed water curtain and a stuck inlet valve. Almcoe has kept DFW ice flowing since 1960.
Response within 2 hours. Emergency calls dispatched immediately.
Since 1960, Texas businesses have called Almcoe when they need commercial refrigeration done right the first time.
July and August in Dallas push ice machines past design limits. When ambient temps hit 105°F and your condenser is already fighting hard water scale, production drops fast. We stock high-failure parts for Texas conditions: condenser fan motors, water pumps for Manitowoc Indigo series, and harvest assist timers. Our trucks carry R-404A and the newer R-448A for older conversions. We have seen every heat-related failure from Deep Ellum bars to Uptown hotel kitchens.
DFW water runs 12-18 grains hardness depending on your district. That calcium carbonate builds up on evaporator plates, clogs distribution tubes, and kills float valves. We do not just clean the bin. We pull and delime evaporators properly, replace clogged tubes on Hoshizaki KM units, and set up filtration that actually works for your water supply. A proper delime takes 90 minutes, not 20. We have been doing it right since before most techs were born.
Every technician on our team holds EPA Section 608 certification and Texas TDLR contractor licenses. We handle refrigerant recovery correctly, document every pound of R-404A or R-449A, and follow Texas environmental regs to the letter. Our 4.9 Google rating across 47+ reviews reflects decades of honest diagnostics. If your compressor is truly gone, we tell you. If it just needs a $180 relay and a condenser cleaning, we tell you that too.
“Our Scotsman flaker went down Friday night. Almcoe had a tech here in 90 minutes and we were making ice again by midnight. Saved our weekend.”
“They diagnosed a bad water pump and calcium-packed distribution tube on our Hoshizaki. Fixed it for under $400 when another company quoted a $3,200 evaporator.”
“Almcoe services all six of our Ice-O-Matic units across three locations. They know our equipment history and keep parts on hand. Real pros.”
Service call and diagnostics run $165 to $195 depending on time of day. Common repairs like replacing a water pump, harvest timer, or condenser fan motor typically range $280 to $550 including parts and labor. Compressor replacement on a mid-sized Manitowoc or Hoshizaki cube machine runs $1,400 to $2,200. We provide flat-rate quotes before we start work. If it is just a clogged filter or tripped breaker, we tell you immediately and charge only the diagnostic.
We maintain 1 to 2 hour response time for commercial ice machine failures inside Loop 12 and central Dallas districts including Deep Ellum, Uptown, and Bishop Arts during business hours. After-hours and weekend emergency calls typically get a technician on-site within 2 to 3 hours anywhere in Dallas County. Our trucks stock common failure parts for Manitowoc, Hoshizaki, Scotsman, and Ice-O-Matic so most repairs finish same-visit.
We service ice machines dating back to the 1980s if parts are still available. That includes older R-22 and R-404A units now transitioning to R-448A or R-449A refrigerants. We cross-reference discontinued part numbers, source aftermarket components when OEM stock is gone, and perform refrigerant conversions per EPA regulations. If your machine is truly obsolete or repair costs exceed 60% of replacement value, we will tell you straight and provide replacement options with honest pricing.
We are factory-trained on Manitowoc (including Indigo series), Hoshizaki (KM and KML cube machines, F-series flakers), Scotsman (Prodigy and older CME models), Ice-O-Matic (Elevation and ICE series), and Follett. We also service Kold-Draft, Cornelius, and most other commercial ice equipment. Our parts inventory focuses on high-failure components for units common in Texas: condenser fans rated for high ambient, water pumps, and harvest controls that fail in hard water conditions.
Yes. Our primary service area covers all of DFW metro including Fort Worth, Arlington, Plano, Frisco, Irving, and surrounding cities. We regularly service commercial ice machines from Legacy West in Plano to the Stockyards in Fort Worth and Las Colinas in Irving. Extended service is available across Texas with possible trip charges for distances over 50 miles from our Dallas shop at 4050 Cresthill Road. Call (214) 949-8674 to confirm coverage for your location.
Absolutely. Commercial kitchens and bars do not shut down at 5pm, and neither do we. Emergency ice machine repair is available 24 hours a day, 7 days a week including holidays. After-hours calls connect directly to our on-call technician, not an answering service. Weekend and holiday service carries a premium of $75 to $95 over standard rates, but we keep the same 1 to 2 hour response commitment inside Dallas County.
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Response within 2 hours. Emergency calls dispatched immediately.
Call (214) 949-8674. Texas technicians available 24/7. We protect your inventory.
