When your True commercial refrigerator goes down in Dallas heat, you need a technician who knows the difference between a TXV failure and a compressor short on start. Almcoe has serviced True equipment across DFW since 1960.
Response within 2 hours. Emergency calls dispatched immediately.
Since 1960, Texas businesses have called Almcoe when they need commercial refrigeration done right the first time.
We opened our doors on Cresthill Road in 1960, back when True was building their reputation on reliable door gaskets and solid evaporator coil design. We've seen every generation of T-series reach-ins, from mechanical thermostats to the current digital controllers. That history means we diagnose faster and carry the parts your Bishop Arts restaurant or Deep Ellum bar needs on the first trip. Our techs know the common failure points on TUC-48 prep tables and TBB-3 back bars without pulling a service manual.
Our team holds factory training certifications on True refrigeration systems. We stock OEM condensing unit components, door hinges, thermostats, and relays specific to T-series reach-ins and TUC prep tables. When a three-door True starts running long cycles in a Trinity Groves kitchen hitting 85°F ambient, we check condenser coil fouling, fan motor capacitors, and refrigerant charge in that order. We use manifold gauges and superheat calculations, not guesswork. R-404A systems get proper retrofit analysis if you're transitioning to R-449A or R-448A under EPA regulations.
Every Almcoe technician carries EPA Universal certification for refrigerant handling and active TDLR licenses required by Texas law. We pull permits when code requires it, document refrigerant recovery, and provide detailed service reports for health inspections. Our 4.9 Google rating across 47+ reviews reflects consistent workmanship from Uptown Dallas to Las Colinas office parks. We warranty parts and labor in writing, and our answering service routes emergency calls to on-duty techs, not voicemail.
“Our True two-door died on a Saturday night during service. Almcoe had a tech here in 90 minutes and we were back cold before close.”
“They diagnosed a bad evaporator fan motor on our TUC-48 prep table in five minutes. Fixed it same visit, fair price, no upsell nonsense.”
“We've used Almcoe for all three of our True back bar coolers for two years now. They show up on time and actually fix the problem right.”
We service all True commercial refrigeration equipment in Dallas and throughout DFW. That includes T-series reach-in coolers and freezers, TUC-series undercounter prep tables, TBB-series back bar units, glass door merchandisers, and specialty models. Services include compressor replacement, refrigerant leak repair, door gasket replacement, control board diagnostics, evaporator and condenser coil cleaning, and full system retrofits from R-404A to newer refrigerants like R-449A or R-448A.
Our average emergency response time in Dallas County is under two hours. We dispatch 24/7/365 from our facility at 4050 Cresthill Road. For critical failures like a compressor short or total temperature loss, we prioritize based on product risk. A Deep Ellum restaurant with a walk-in at 55°F gets immediate attention. We stock common True parts on every service truck, so most T-series and TUC-series repairs finish same-visit without waiting on parts orders.
Diagnostic service calls run $145 to $185 depending on time and location. A typical repair like a TUC prep table fan motor replacement costs $280 to $420 parts and labor. Compressor replacement on a T-49 reach-in ranges $1,100 to $1,650 depending on tonnage and refrigerant type. We provide written estimates before any repair over $300. Emergency after-hours calls carry a $95 dispatch premium, but we never inflate parts pricing or add hidden fees.
Texas heat causes three problems repeatedly. First, condenser coils clog with dust and grease in high-volume kitchens, forcing compressors to run hot and trip on thermal overload. Second, evaporator fan motors fail early when units are placed in ambient temps over 80°F without proper ventilation. Third, door gaskets dry out and crack in our low humidity, breaking the door seal and causing long run times. On TUC prep tables, we also see digital controller failures from power surges and refrigerant leaks at flare fittings due to vibration.
Yes. We service all of Dallas County and extend throughout DFW including Fort Worth, Plano, Frisco, Irving, and Arlington. Our techs regularly work in Uptown, Bishop Arts, Trinity Groves, Lower Greenville, and Deep Ellum in Dallas proper. We also cover Fort Worth's Stockyards and Sundance Square, Legacy West in Plano, The Star in Frisco, and Las Colinas in Irving. For locations farther out in Texas, we evaluate travel time and can often accommodate same-day or next-day service with advance scheduling.
Absolutely. Our answering service routes emergency calls to on-duty technicians 24 hours a day, seven days a week. If your True reach-in or prep table fails at 10 PM on a Friday in a Bishop Arts restaurant, we dispatch immediately. After-hours calls include a $95 premium on top of standard service rates, but that's the only additional charge. We carry the same diagnostic equipment and parts inventory on night calls, so most emergency repairs finish before morning. Call (214) 949-8674 anytime day or night.
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Response within 2 hours. Emergency calls dispatched immediately.
Call (214) 949-8674. Texas technicians available 24/7. We protect your inventory.
