When your True T-series reach-in or TUC prep table goes down in Legacy West or Downtown Plano, you need technicians who know these units inside out. We've been diagnosing faulty TXVs, compressor failures, and controller issues in North Texas heat since 1960.
Response within 2 hours. Emergency calls dispatched immediately.
Since 1960, Texas businesses have called Almcoe when they need commercial refrigeration done right the first time.
Since 1960, we've repaired thousands of True units across DFW. Our senior techs have seen every failure mode on T-23, T-49, TUC-48, and TBB-24 models. We stock OEM evaporator fans, door gaskets, control boards, and TXVs on every truck. When a restaurant in Legacy West calls with a walk-in cooler down at 58°F on a Friday night, we arrive with the parts and the experience to get it cold fast.
Our technicians complete True Manufacturing factory training on T-series and TUC-series diagnostics. We hold current EPA 608 Universal and TDLR licenses required in Texas. We follow True's service bulletins on R-404A phasedown and R-449A retrofit procedures. That means proper superheat readings, correct oil charges, and warranty-compliant repairs on units still under coverage. We don't guess. We measure suction pressure, check amp draw, and verify box temperature per factory spec.
We carry True OEM parts: 991-585 evaporator fan motors, 842-110 control boards, 800-256 door gaskets, and Danfoss TXVs sized for every model. A typical TUC-48 compressor replacement runs $950 to $1,400 installed, depending on refrigerant recovery and leak repair. Evaporator fan motor replacement averages $280 to $420. We provide written estimates before we start work, and we don't pad the ticket with unnecessary refrigerant top-offs or fictitious leak searches.
“Our True TUC-60 prep table lost temp during lunch rush. Almcoe had a tech here in 90 minutes, replaced the fan motor, back to 38°F.”
“T-49 reach-in compressor failed Sunday morning. They diagnosed it, quoted the repair honestly, and had us cold by dinner service.”
“TBB-3 back bar frosting over every night. Almcoe found the defrost timer fault in 20 minutes. Fixed it right, no return trips needed.”
We service all True commercial refrigerators common in Plano restaurants and bars: T-series reach-ins (T-23, T-35, T-49, T-72), TUC-series undercounter prep tables (TUC-27, TUC-48, TUC-60, TUC-93), and TBB-series back bar coolers (TBB-1, TBB-2, TBB-3, TBB-4). We diagnose compressor failures, refrigerant leaks, controller malfunctions, defrost timer issues, evaporator fan motor burnout, door gasket leaks, and temperature control problems. All techs carry OEM True parts and refrigerant recovery equipment on every service call.
Average response time for emergency True refrigeration repair in Plano, Legacy West, and West Plano is under two hours during business hours. We dispatch 24/7 for true emergencies. If your TUC prep table is at 55°F and climbing during dinner prep, or your T-series reach-in compressor locked up overnight, we prioritize the call and get a certified tech rolling with a stocked truck. No answering services. You talk to our dispatch desk in Dallas, and we give you an honest ETA.
Diagnostic trip charge starts at $145 within Plano city limits, credited toward repair if you proceed. Common repairs: evaporator fan motor replacement $280 to $420, TXV valve replacement $320 to $480, compressor replacement (reciprocating, 1/3 to 1/2 HP) $950 to $1,400 installed with refrigerant and oil charge. Control board swap runs $380 to $550 depending on model. Refrigerant leak repair depends on location: condenser coil pinhole $420+, evaporator coil $680+. We provide written estimates before starting work.
In North Texas summer heat, condenser coil fouling is the top issue. Dust and grease buildup causes high head pressure, compressor overload, and shutdowns when ambient temps hit 100°F+ in July and August. Evaporator fan motors fail from continuous duty cycles. Door gaskets crack and leak, especially on TUC prep tables opened 200+ times per shift. Defrost timers stick, causing frost buildup and poor airflow. TXV hunting causes temperature swings. We also see refrigerant leaks at flare fittings and vibration cracks on suction lines behind units pushed tight against walls.
Yes. We cover all Plano neighborhoods and commercial districts: Legacy West, Downtown Plano (15th Street corridor), West Plano, East Plano, Parker Road corridor, Preston Road restaurants, and Shops at Legacy. We also service Frisco (The Star, Stonebriar), McKinney, Allen, and Richardson on the same trip. Primary service area is all of DFW, with deep coverage in Collin County. If you operate a True reach-in, prep table, or back bar anywhere in the Plano metro, we stock the parts and have the experience to fix it right.
Yes, 24/7/365. Restaurants and bars don't close for equipment failures, and neither do we. If your True TUC-48 goes down at 11 PM on a Saturday or your T-72 reach-in compressor trips offline at 6 AM Sunday, call (214) 949-8674. You reach our live dispatch, not a voicemail. We dispatch a certified tech with a stocked truck. After-hours service carries a trip charge premium, but we don't inflate parts or labor rates. You get the same honest pricing and OEM True parts whether it's Tuesday at 2 PM or Saturday at 2 AM.
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Response within 2 hours. Emergency calls dispatched immediately.
Call (214) 949-8674. Texas technicians available 24/7. We protect your inventory.
